Privacy policy
- At Next Happen, we take your privacy seriously. This Privacy Policy explains how we collect, use,share, and safeguard your information when you interact with our platform, including our website,mobile applications, and services. By using the services of Next Happen, you agree to the collectionand use of your data as described in this Privacy Policy. If you do not agree with our practices, pleasedo not use our platform.This Privacy Policy applies to all users of the platform, including individuals who access the platformto browse, book, organize, or list events. We are committed to ensuring the privacy and protectionof your personal data and to complying with applicable data protection laws.1. INFORMATION WE COLLECTWhen you use the Next Happen platform, we collect various types of data to provide you with anoptimal experience and fulfil the services we offer. The types of information we collect include:Personal InformationWe collect personally identifiable information (PII) when you register an account, book an event, orlist an event on our platform. This information includes:
- Name: Full name as provided by you.
- Email Address: To communicate with you about bookings, events, and updates.
- Phone Number: For booking confirmations and event-related communications.
- Payment Information: Including credit card or bank details, billing address, and transaction history for processing bookings and payouts.
- Event Organizer Details: Including business name, tax identification number, business registration details, and business bank account information.
Event and Transaction DataWhen you list or book an event, we collect data related to the specific event or transaction,including:- Event Details: Title, date, location, category (e.g., business, entertainment, etc.), number of tickets available, event description, and media (e.g., images, video).
- Ticketing Data: Number of tickets purchased, ticket ID, seat selection, and payment confirmation.
Technical DataWe automatically collect information about your device and usage of the platform, including:- IP Address: For security and analytics purposes.
- Device Information: Including browser type, operating system, and device identifiers.
- Usage Data: Including pages visited, links clicked, duration of visits, and interaction with the
- platform.
Cookies and Tracking TechnologiesTo provide a more personalized user experience, we use cookies, web beacons, and other trackingtechnologies. These technologies help us to:- Remember your preferences and settings.
- Improve our services and user experience by analysing traffic patterns.
- Serve you personalized advertisements.
2. HOW WE USE YOUR INFORMATIONThe information we collect is used for several purposes, including:- To Provide Services: We use your data to facilitate bookings, process payments, manage
- event listings, and communicate with you regarding event updates or promotions.
- Personalization: We use the data to personalize your experience on the platform,
- recommend events, and make suggestions based on your preferences and past activities.
- Customer Support: To respond to inquiries, resolve issues, and provide support related to
- events, bookings, and platform functionality.
- Marketing and Promotions: We may use your email address and other contact information
- to send you marketing materials, promotions, or event updates. You can opt out of
- marketing communications at any time.
- Data Analytics: We use analytics tools to measure platform performance, track trends, and
- improve user experience. This data helps us understand how users interact with our services
- and optimize the platform accordingly.
- Compliance and Legal Obligations: We may use your data to comply with legal obligations,
- enforce our terms of service, and protect the rights, property, or safety of Next Happen, our
- users, or others.
3. SHARING AND DISCLOSURE OF DATAWe understand that your privacy is important, and we take measures to protect your personalinformation. However, there are certain circumstances under which we may disclose your data:- With Event Organizers: When you book or register for an event, your data (such as name,
- email, phone number, and payment details) will be shared with the event organizer to facilitate the event process and ensure smooth execution.
- Service Providers: We may share your information with trusted third-party vendors, contractors, and service providers who help us operate the platform, including payment processors, cloud storage services, email service providers, and customer support services.
These third parties are contractually bound to protect your data and use it solely for thepurposes outlined in this Privacy Policy.- For Legal Purposes: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
- For Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. You will be notified via email or a prominent notice on our platform if such an event occurs.
- Third-Party Integrations: If you connect your account with third-party services (such as social media platforms), we may share your data with those services in accordance with their privacy policies.
4. DATA SECURITYAt Next Happen, we take data security seriously and implement industry-standard security measuresto protect your information from unauthorized access, alteration, disclosure, or destruction. Thesemeasures include:- Encryption: Data is transmitted over secure channels (SSL encryption) to prevent unauthorized access during transmission.
- Access Control: We implement strict access controls to limit access to your personal data to only those employees or third-party service providers who need it to perform their duties.
- Regular Security Audits: We conduct periodic security audits to identify vulnerabilities and ensure that our systems are up to date with the latest security patches.
- While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your data.
5. COOKIES AND TRACKING TECHNOLOGIESTo improve the user experience, Next Happen uses cookies and similar technologies to track andstore information when you visit our platform. Cookies are small text files stored on your device thatallow us to:Enhance User Experience: Remember your preferences, login details, and previousinteractions.Analyse Website Traffic: Track user behaviour, monitor site usage patterns, and optimizeperformance.Personalized Content and Advertising: Deliver personalized advertisements and contentbased on your interests and browsing behaviour.You can control cookie settings through your browser preferences. However, disabling cookies maylimit some features of the platform, such as personalized recommendations.6. YOUR RIGHTS AND CHOICESAs a user, you have several rights regarding your personal data:Access: You can request to view the personal information we have on file for you.Correction: You can request corrections or updates to inaccurate or incomplete data.Deletion: You may request the deletion of your personal data, subject to certain exceptions(such as ongoing transactions or legal obligations).Opt-Out: You may opt out of receiving marketing communications at any time by clicking the“unsubscribe” link in emails or adjusting your notification preferences in your accountsettings.Data Portability: You have the right to request a copy of your data in a commonly used,machine-readable format.Consent Withdrawal: If we are processing your data based on your consent, you maywithdraw that consent at any time.To exercise any of these rights, please contact us at [Insert Contact Email].7. THIRD-PARTY LINKSOur platform may contain links to third-party websites or services that are not operated orcontrolled by Next Happen. This Privacy Policy applies only to the data we collect through ourplatform. We are not responsible for the privacy practices or content of third-party sites. Weencourage you to review the privacy policies of any third-party services before providing them withyour personal information.8. CHILDREN’S PRIVACYNext Happen is not intended for children under the age of 18. We do not knowingly collect personaldata from children. If we discover that we have inadvertently collected data from a child under 18,we will take steps to delete such data as soon as possible. If you believe we may have collectedinformation from a child, please contact us at [Insert Contact Email].9. CHANGES TO THIS PRIVACY POLICYNext Happen reserves the right to update or modify this Privacy Policy at any time. When we updatethe policy, we will revise the "Last Updated" date at the top of this page. Any changes to this PrivacyPolicy will be effective immediately upon posting on this page. We encourage you to review thispolicy periodically to stay informed about how we are protecting your data.10. CONTACT USIf you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish toexercise any of your rights outlined above, please contact us at:Email: info@nexthappen.comPhone: +91-9009008969Address: Office no. 911, Iconic Tower, Corenthum, Sector 62, Noida, India. 201309We are committed to resolving any issues or concerns you may have in a timely and professionalmanner.